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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
FAQs
Below are some of common questions about wholesale orders
All new customers must submit an application form and receive approval from our team to access our wholesale products.
Orders totaling over $1,000 qualify for free shipping. We aim to provide cost-effective shipping options to ensure a seamless shopping experience for our wholesale members.
Any orders under $1,000 will incur a $25 shipping fee.
Handling time will take a maximum of 3 business days after the order is placed. Delivery time will then take an additional 2 to 5 business days, depending on the customer's location.
Check out our Returns and Refund Policy section.
Nuestro equipo mayorista puede responder preguntas en español. Para consultas o preguntas envíe un correo electrónico a wholesale@iwellus.com.
저희 홀세일팀은 한국어로 문의 답변이 가능합니다. 문의사항은 wholesale@iwellus.com으로 이메일 주시길 바랍니다.
弊社の卸売チームが日本語でご質問にお答えします。お問い合わせについては、wholesale@iwellus.com まで電子メールでお問い合わせください。
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